Privacy Policy
How we protect and handle your personal information
Privacy Protection
Last Updated: January 2025
1. Introduction
Dynasty8Real.Estate ("we", "our", or "us") is committed to protecting your personal information and your right to privacy in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
2. Information We Collect
We collect the following types of information:
- Personal identification information (Name, email address, phone number)
- Property listing information and documentation
- Payment and billing information
- Real estate agent credentials and verification documents
- Website usage data and analytics
- Communication preferences and history
3. POPIA Compliance
We ensure compliance with POPIA through:
- Lawful processing of personal information
- Purpose specification and collection limitation
- Data quality maintenance and regular updates
- Transparency in data handling practices
- Security safeguards implementation
- Data subject participation rights
4. How We Use Your Information
Your information is used for:
- Processing and displaying property listings
- Managing user accounts and subscriptions
- Verifying property ownership and agent credentials
- Processing payments and generating invoices
- Sending important notifications and updates
- Improving our services and user experience
5. Information Security
We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption, secure servers, and regular security assessments.
6. Your Rights
Under POPIA, you have the right to:
- Request access to your personal information
- Request correction of your personal information
- Request deletion of your personal information
- Object to processing of your personal information
- Lodge a complaint with the Information Regulator
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.
8. Contact Information
For privacy-related inquiries, please contact our Information Officer:
Email: privacy@dynasty8real.estate
Phone: +27 (0) XX XXX XXXX
Information Regulator (South Africa): inforeg@justice.gov.za